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The Nina Standard

The whole checklist, before you spend anything

Every cleaning company in Birmingham will tell you they have a checklist. Here is ours — all of it, for every service, in the order it's worked. A standard visit is 27 checkpoints; a deep clean is considerably more.

Why publish it

Because 'clean' is otherwise just an opinion

Nearly every dispute between a cleaner and a client comes down to the same thing: two people had different ideas about what was included, and nobody wrote it down. The client thinks the baseboards were obviously part of it. The cleaner had four hours and a house that needed six.

A published list fixes that before it happens. You know exactly what you are buying, our cleaners know exactly what finished looks like, and if something on the list was missed, there is nothing to argue about — we come back and do it.

It also means a change of cleaner is not a change of standard. The list does not care who is holding the cloth.

2–4 hours for a typical home

Recurring house cleaning in Birmingham

Weekly, biweekly or monthly visits from the same cleaner, working to the same written checklist every time.

Kitchen8 points

  • Countertops and backsplash cleaned and sanitised
  • Sink scrubbed, descaled and polished
  • Cooktop and drip pans degreased
  • Fronts of all appliances cleaned
  • Microwave cleaned inside and out
  • Table, chairs and barstools wiped
  • Bin emptied, relined, exterior sanitised
  • Floors vacuumed and mopped

Bathrooms7 points

  • Showers, tubs and toilets scrubbed and sanitised
  • Vanities and sinks cleaned and disinfected
  • Taps and fixtures descaled and polished
  • Mirrors and glass cleaned streak-free
  • Accessible shelving dusted
  • Bins emptied, rugs shaken out
  • Floors washed, including by hand at the edges

Bedrooms and living areas6 points

  • Beds made, or linens changed if left out
  • All reachable surfaces dusted
  • Picture frames and ornaments dusted individually
  • Upholstery vacuumed, cushions straightened
  • Mirrors and interior glass spot-cleaned
  • Floors vacuumed and mopped

Throughout the home6 points

  • Light switches and door handles disinfected
  • Windowsills dusted and wiped
  • Cobwebs cleared from corners and ceilings
  • Skirting boards spot-checked and wiped
  • Rubbish collected and removed
  • Final walk-through against the checklist before we lock up

27 published checkpoints across 4 areas. Every visit works this list, in this order.

4–8 hours, depending on size and condition

Deep house cleaning in Birmingham

A slow, detailed reset that reaches everything a maintenance visit has to skip.

Kitchen7 points

  • Oven interior, racks and door glass degreased
  • Fridge emptied, shelves washed, restocked
  • Cabinet and drawer fronts washed, handles degreased
  • Backsplash and counter grout scrubbed
  • Extractor hood and filter degreased
  • Behind and under freestanding appliances
  • Skirting and toe-kicks hand-wiped

Bathrooms6 points

  • Shower and floor grout scrubbed
  • Limescale removed from glass, screens and fixtures
  • Extractor vent covers removed and washed
  • Behind the toilet and around the base
  • Vanity interiors wiped out
  • Tile walls washed top to bottom

Bedrooms and living areas6 points

  • Under and behind all movable furniture
  • Upholstery vacuumed, including under cushions
  • Ceiling fans and light fittings dusted and wiped
  • Interior window glass, sills and tracks
  • Headboards, bed frames and slats dusted
  • Wardrobe tops and high shelves cleared of dust

Throughout the home6 points

  • Baseboards and door frames hand-wiped
  • Air vent covers dusted and wiped
  • Doors, handles and switch plates degreased
  • Radiators and the wall behind them
  • Stair spindles and banisters wiped
  • Cobwebs cleared throughout

25 published checkpoints across 4 areas. Every visit works this list, in this order.

4–8 hours, depending on size

Move-in and move-out cleaning in Birmingham

Empty-home cleaning done to a walk-through standard — inside every cabinet, closet and appliance.

Kitchen6 points

  • Every cabinet and drawer, inside and out
  • Oven, fridge, freezer and dishwasher interiors
  • Fridge left off with doors propped, if the home is empty
  • Sink descaled and polished, drain cleared
  • Behind and under freestanding appliances
  • Extractor hood, filter and vent

Bathrooms5 points

  • Full descale of showers, tubs, screens and fixtures
  • Grout scrubbed and surface mould treated
  • Vanities and cabinets cleaned inside and out
  • Extractor vent covers removed and washed
  • Behind and around the base of the toilet

Bedrooms and living areas5 points

  • Closets cleaned inside, rails and shelves wiped
  • Wall marks spot-cleaned where they lift safely
  • Interior window glass, sills and tracks
  • Light fittings and ceiling fans dusted
  • Floors vacuumed, then mopped last

Throughout the home5 points

  • Baseboards and door frames washed
  • Doors, handles and switch plates cleaned
  • Air vent covers dusted and wiped
  • Cobwebs cleared from every corner
  • All rubbish removed from the property

21 published checkpoints across 4 areas. Every visit works this list, in this order.

1.5–3 hours for most apartments

Apartment and condo cleaning in Birmingham

Right-sized cleaning for apartments and condos, priced for the space rather than a house minimum.

Kitchen and living6 points

  • Counters, backsplash and sink cleaned and sanitised
  • Appliance fronts and cooktop degreased
  • Microwave cleaned inside and out
  • Open-plan living surfaces dusted
  • Upholstery vacuumed and straightened
  • Floors vacuumed and mopped throughout

Bathroom5 points

  • Shower, tub and toilet scrubbed and sanitised
  • Vanity and sink cleaned and disinfected
  • Mirror and glass cleaned streak-free
  • Taps descaled and polished
  • Floor washed, including behind the door

Bedroom4 points

  • Bed made, or linens changed if left out
  • All reachable surfaces dusted
  • Wardrobe fronts and handles wiped
  • Under-bed floor vacuumed where accessible

Throughout4 points

  • Light switches and handles disinfected
  • Windowsills dusted and wiped
  • Balcony or patio swept on request
  • Rubbish taken to the building's disposal point

19 published checkpoints across 4 areas. Every visit works this list, in this order.

1.5–3 hours per turnover

Airbnb and vacation rental turnover cleaning

Same-day turnovers with linens, restaging and a photo report before every check-in.

Bedrooms4 points

  • Beds stripped, linens laundered and remade
  • Surfaces dusted and polished
  • Wardrobes and drawers checked for left items
  • Restaged to match listing photographs

Bathrooms4 points

  • Full sanitise of all fixtures
  • Fresh towels folded and staged
  • Amenities and paper goods restocked
  • Mirrors and glass polished

Kitchen and living4 points

  • Dishwasher run, emptied and put away
  • Fridge cleared of guest leftovers
  • Welcome items and supplies restocked
  • Cushions, throws and furniture restaged

Handover4 points

  • Photo report of every room before check-in
  • Damage or missing items flagged same day
  • Low-stock consumables reported
  • Keys, lockbox and thermostat reset

16 published checkpoints across 4 areas. Every visit works this list, in this order.

one or more full days

Post-construction and renovation cleaning

Multi-stage fine-dust removal after a build, so a finished project actually looks finished.

Stage one — bulk4 points

  • Loose debris and offcuts removed
  • Protective sheeting and tape stripped out
  • Rough vacuum of all floors
  • Bulk dust pulled off high surfaces first

Stage two — detail5 points

  • HEPA vacuum of walls, trim and vents
  • Paint spatter and adhesive scraped and cleaned
  • Fittings, switches and hardware polished
  • Windows, frames and tracks cleaned
  • Appliance protective film removed

Stage three — settle4 points

  • Return pass once airborne dust has settled
  • Every horizontal surface re-wiped
  • Floors mopped and buffed
  • Snag walk-through with you or your contractor

Throughout4 points

  • Vent covers and filters cleaned
  • Light fittings dusted and polished
  • Grout haze removed from new tile
  • All rubbish removed from site

17 published checkpoints across 4 areas. Every visit works this list, in this order.

2–5 hours, depending on the event

Party and event clean-up in Birmingham

The morning-after reset, so the party isn't followed by a day of cleaning.

Kitchen and bar5 points

  • Glassware and dishes washed or loaded
  • Counters, islands and bar surfaces degreased
  • Spills and sticky residue cleaned from floors
  • Fridge cleared of leftovers on request
  • Bins emptied, relined and taken out

Living and dining5 points

  • Furniture returned to its normal layout
  • Surfaces cleared, wiped and polished
  • Upholstery vacuumed, cushions straightened
  • Spot-cleaning of spills on hard floors
  • Decorations and disposables cleared away

Bathrooms4 points

  • Full sanitise of all fixtures
  • Mirrors and glass polished
  • Consumables restocked
  • Floors washed

Outside and entry4 points

  • Patio, deck or porch cleared and swept
  • Entry and hallway floors cleaned
  • Outdoor furniture wiped and reset
  • All waste removed from the property

18 published checkpoints across 4 areas. Every visit works this list, in this order.

Optional extras

Things we'll do if you ask

Not part of a standard visit, but quoted per item at booking so the price still holds.

Inside the oven
Included in deep and move-out cleans
Inside the fridge
Included in deep and move-out cleans
Interior windows
Ground floor, priced per window
Blinds
Slat by slat, priced per blind
Inside cabinets
Emptied, wiped and restocked
Laundry
Wash, dry and fold during the visit
Change of bed linens
Free if the fresh set is left out
Interior of the garage
Swept and cobwebbed, quoted per bay

Honesty

What we don't do

Taking work we're not equipped for is how you earn a bad review you deserved. These need specialist kit or certification, and we'll point you to a Birmingham contractor we trust.

  • Carpet hot-water extraction and steam cleaning
  • Exterior windows above the ground floor
  • Mould remediation
  • Kitchen hood, duct and extraction-system cleaning
  • Clinical, sharps or regulated waste handling
  • Heavy clutter clearance and hoarding situations
  • Pest control of any kind

The guarantee

Put right within 24 hours, or your money back

If something is not right, tell us within 24 hours and we come back and redo it at no charge. If you would rather not have us back, we refund that visit. No cancellation fees, ever, and no contract to leave.

  • We return and redo any area you're unhappy with, free
  • Or take a refund on that visit — your choice, not ours
  • No cancellation fee, no rescheduling fee, no contract

Book a clean to this standard

A flat quote, usually the same day, and the checklist above on every single visit.